Tell Sal what is happening with your cameras and get a clear recommendation before any quotation is written. If the problem needs an on-site health audit, it costs £149 and the full amount is credited against scheduled works when you go ahead.
Not sure if you need a site visit? Start with a free 15-minute call. Tell me what's happening with your system and when you're free to talk — I'll ring you personally and give you an honest steer on the next right step.
Not a sales walk-round. A methodical test of every part of your system that decides whether it does the job you bought it for.
Is it actually recording — continuous or motion-only? How many days back can you go? Verified, not assumed.
Are cameras pointed where they should be? We map every field of view and flag the blind spots.
IR wash-out, exposure, focus and resolution — checked in the conditions that actually matter.
Corroded terminations, voltage drop, coax integrity and PoE health — the quiet failures that kill systems.
Drive errors, channel overload, firmware and bandwidth — is the box coping, or quietly failing?
App working? Port forwarding intact? We confirm you can actually see your cameras when you need to.
The audit exists to tell you the truth about your system. If nothing needs doing, that is what you hear.
Plain English — what works, what does not, and why. Not a shopping list.
If an on-site survey is needed, it costs £149. The full £149 is credited against scheduled works when you go ahead.
Recommission before replacement. You only pay for work that genuinely needs doing.
Use this form when you already expect an on-site diagnosis may be needed. Sal reads every enquiry personally and confirms the £149 survey scope before anything is booked. The full £149 is credited against scheduled works when you go ahead.